Sunday, October 9, 2011

Aleyagarden by - default packing

Aleyagarden ships by default Hoya non rooted cuttings with tips in sphagnum moss as shown on the picture to the left,
and paper.

Other options indicated by our buyers in their order include for free : gel in the
carton, wrapping in plastic bags, fungicide treatment, spray of a chitosan based solution on leaves, tips in water filled vials. All methods have pros and cons. Using gel or plastic bag decreases the risk of dehydration but cause rot during long travel under heat ( but gel and plastic bags are not advised ) : tell Aleyagarden in a note your packing options. Without your note the plants are shipped according to the by default method described above shown on the picture.






The picture to the right shows plastic bags wrapping the base of rooted Hoya : this is the by default method of packing Hoya rooted plants.


Hoya and other plant collections are for sale on hoya-aleyagarden.com Plant care is available in various posts of this blog. Contact : aleyagarden@hotmail.com

Find all Aleyagarden posts on http://aleyagarden-blog.blogspot.com

Images of plants shipped, taken during packing are dated


Plants shipped retail are taken in picture that are uploaded on two sites : http://www.pixa.us/index.html and http://s447.photobucket.com/albums/qq199/areya_photos/PLANTS%20SENT/

The date and time of the upload can be read on the top of the page to the right on the PIXA site )


The PHOTOBUCKET site gives the time when the picture was taken : at the bottom right of the page. Aleyagarden customers can verify thanks to the pictures
on these sites the quality of the plants at the time of packing in relation with the time of posting indicated on the parcel and the tracking site when tracking is available online.

Hoya and other plant collections are for sale on hoya-aleyagarden.com Plant care is available in various posts of this blog. Contact : aleyagarden@hotmail.com

Find all Aleyagarden posts on http://aleyagarden-blog.blogspot.com

Aleyagarden and ebay buyer's protection

Regarding live plants from Aleyagarden how does the buyer's protection policy compare to ebay buyer's protection policy ?

When buying at Aleyagarden you are protected by Paypal buyer's protection policy against non delivery if the parcel is not at the customs. When buying on ebay, buyer's protection consists of the same Paypal's buyer protection plus a feedback rating : the buyer can use the feedback rating on ebay to force the seller to refund or resend the plants ( under a 98% satisfaction an ebay seller has a risk of being frozen by ebay and is at disadvantage in search engine placement ). When not buying on ebay only the threat of public critic or negative feedback on forum could force the seller, but there are limitations to that as readers will not follow and even will act the opposite way if they feel that the buyer is abusing as the seller acted in accordance with conditions of sale easily viewable. Indeed a negative statement or organized critics in a forum in order to force a seller off conditions of sale or shoot down a competitor, if followed by loads of positive testimonies from repeat buyers will increase visits of the targeted shop and tend to increase sales. Also legal retaliation is an option. The conditions of sale will be the main point in the court sentence. Aleyagarden does not offer compensations off conditions of sale, not even exceptionally and not even to repeat buyers.

Are Live Plants eligible for ebay-Paypal protection ? from our experience only the feedback rating on ebay could force a plant seller to resend / refund plants that arrived damaged : live plants are not eligible for ebay or Paypal protection against item not as described, they are in the non-tangible item category, although they are physical goods. Live plants are like other intangible items and like customs made items, services, cars, airline flight tickets, licenses, digital goods : a claim on the basis that the plants were damaged on arrival or that they were significantly not as described won't be accepted in buyer's favor by ebay or Paypal. If the claim is for a non received item, ebay / Paypal will wait for the postal investigation stating that the parcel is lost and is not with the customs.

Hoya and other plant collections are for sale on hoya-aleyagarden.com Plant care is available in various posts of this blog. Contact : aleyagarden@hotmail.com

Find all Aleyagarden posts on http://aleyagarden-blog.blogspot.com

Saturday, October 8, 2011

Tracking of the parcel in my country



You can track your parcel on the Postal site of your own country in three steps
on
http://www.track-trace.com/my . First select Post/EMS and enter your registration number as above then select you country.


Hoya and other plant collections are for sale on aleyagarden.com Plant care is available in various posts of this blog. Contact : aleyagarden@hotmail.com

Find all Aleyagarden posts on http://aleyagarden-blog.blogspot.com

Thursday, October 6, 2011

I will buy plants in Thailand, how will I get the phytosanitary certificate ?

I am from Europe and I intend to buy plants in Thailand, what do I need to get the phytosanitary certificate ?

You can have this certificate ( from the Office of the plant protection, at Kasertsart University, on Pahonyotin road ) only if you show there a document, such as an invoice and a certifying letter provided by a shop with a registered production site where the plants are, at least for 9 weeks before sending, periodically controlled on site, along with pesticide uses and treatments. On 6 October 2011 only 2 nurseries are registered and recommended by the Thailand Office of plant protection, that are online plant shops selling wholesale and retail a relatively large range of plants. Aleyagarden, based in Nonthaburi and Phang Nga is one of the two but they don't sell in Chatuchak market.
In order to know the list of the registered retail plant shops you may contact the National Bureau of Agriculture an Food Standards

If you are not from Europe you can have the plants inspected at Kasertsart University and certified without documents from producers. The CITES office and the plant protection office are on two different locations on the campus.
Hoya, Hoya seeds, Orchid seeds, Ferns, Fern spores and other plant collections are for sale on aleyagarden.com Plant care is available in various posts of this blog. Contact : aleyagarden@hotmail.com

Find all Aleyagarden posts on http://aleyagarden-blog.blogspot.com

Sunday, October 2, 2011

Hoya shipped with stems in water ?

An interesting experiment with some cuttings of Hoya species is related in a forum. The cuttings were inserted in vials containing water and traveled about a month. Only one did not survive the trip, the one that lost its vial.




Aleyagarden can ship in these vials below if requested.



Hoya and other plant collections are for sale on aleyagarden.com Plant care is available in various posts of this blog. Contact : aleyagarden@hotmail.com

Find all Aleyagarden posts on http://aleyagarden-blog.blogspot.com