Thursday, September 22, 2011

Why don't you memorize instructions and address of past orders ?

One day Aleyagarden received a question from a repeat buyer off site:
- why did you take my last shipment for the address ? ( instead of the paypal address of the order )

And the following day this question, from an other repeat buyer off site :
- why did not you take my last shipment for packing instructions ?

In one case : " why did you ", in the second " why did not you "

Aleyagarden does not use records of addresses and instructions : every order, including repeat off site orders must come with address, name, tel number, plant name, quantity, weight, subtotal and instructions. None of the information is memorized for use in future shipments.
Why orders must come with calculations, and more on orders off site here :

Hoya and other plant collections are for sale on Plant care is available in various posts of this blog. Contact :

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